PRIVACY POLICY

Last updated: [October 15, 2025]

1. Overview

At Firestar Creative Agency (“we,” “our,” or “us”), your privacy matters.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our digital products.

By accessing this site or making a purchase, you agree to this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect the following types of information to provide and improve our services:

A. Information You Provide Directly

  • Contact information: such as your name and email address (used for order delivery and support).
  • Billing details: processed securely through our payment partners (we do not store credit card data).
  • Messages: information you provide when contacting us for support.

B. Automatically Collected Information

When you visit our site, we may automatically collect:

  • Device and browser information
  • IP address (for security & analytics)
  • Pages visited and actions taken on our site

This data is collected through cookies and similar tracking technologies to help us understand user behavior and improve your experience.

3. How We Use Your Information

We use your information to:

  • Process and deliver digital purchases

  • Send your download links and order confirmations

  • Provide customer support

  • Improve our website and product offerings

  • Send product updates, educational content, or promotional offers (only if you’ve opted in)

We never sell or rent your data to third parties.

4. Payment Information

Payments on our site are processed through secure third-party gateways (such as Stripe, PayPal, or others).
All transactions are encrypted.
We do not store or have access to your credit/debit card details.

5. Cookies & Tracking

Our website uses cookies to:

  • Keep your session secure

  • Remember preferences (e.g., currency or language)

  • Analyze visitor behavior via analytics tools (e.g., Google Analytics)

You can disable cookies in your browser settings, but some parts of the site may not function properly.

6. Data Retention

We retain your information only as long as necessary to:

  • Complete your order and provide customer support

  • Comply with legal or accounting obligations

  • Improve site performance

You can request deletion of your data anytime by contacting us at digitalfirestar@gmail.com

7. Sharing of Information

We only share your data with trusted third parties who help us operate our business, such as:

  • Payment processors

  • Email delivery providers

  • Cloud hosting or analytics services

Each partner is GDPR-compliant and bound by data protection obligations.

We will never sell, trade, or give your personal data to other companies for marketing purposes.

8. Your Rights (GDPR / CCPA)

Depending on your region, you may have the right to:

  • Access or request a copy of your data

  • Correct or delete your data

  • Withdraw consent at any time

  • Object to certain types of data processing

To exercise your rights, contact us at digitalfirestar@gmail.com

9. Data Security

We implement appropriate security measures to protect your data, including:

  • Encrypted data transmission (HTTPS)

  • Restricted access to personal data

  • Secure cloud storage

However, no online system is 100% secure. We cannot guarantee absolute security but we take all reasonable precautions.

10. External Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new regulations or changes in our business practices.
Updates will be posted on this page with the “Last Updated” date above.

12. Contact

If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:

📩 digitalfirestar@gmail.com
🌐 www.firestardigital.com

Scroll to Top